How to Choose the Right Plumber in Melbourne
When a plumbing problem strikes — whether it’s a blocked drain, leaking tap, burst pipe, or no hot water — choosing the right plumber can make all the difference. The wrong choice can mean poor workmanship, hidden costs, or even bigger plumbing issues down the track.
So, how do you know you’re hiring the right plumber for your home or business? Here are the key things to look for before making the call.
1. Check for Licensing and Insurance
In Victoria, all plumbers must be licensed and registered with the VBA (Victorian Building Authority). A licensed plumber guarantees that work is carried out to Australian plumbing standards and keeps your home safe.
Insurance is equally important — it protects you if something goes wrong during the job.
👉 Always ask: “Are you a licensed and insured plumber?”
2. Look for Experience and Specialisations
Plumbing covers a wide range of services, from blocked drains to hot water systems, leak detection, pipe relining, gas fitting, and emergency plumbing. Make sure your plumber has experience in the specific area you need.
At Solutions Plumbing & Maintenance, our licensed team has extensive experience handling all plumbing emergencies and maintenance jobs across Melbourne.
3. Read Reviews and Reputation
Online reviews on Google, Facebook, and local directories are one of the best ways to gauge reliability. Look for consistent feedback about punctuality, professionalism, and fair pricing.
A plumber with dozens of positive reviews is usually a safe bet.
4. Ask About Pricing Transparency
Beware of plumbers who give vague quotes or surprise you with hidden fees. A professional plumber should provide clear, upfront pricing before starting work.
At Solutions Plumbing, we believe in honest, transparent quotes so you know exactly what to expect.
5. Consider Availability and Response Time
Plumbing emergencies don’t wait for business hours. The right plumber should offer 24/7 emergency service so you’re never left stranded when a burst pipe or overflowing toilet happens at night.
💡 Tip: Ask how quickly they can respond to your area. Local Melbourne plumbers usually arrive faster.
6. Warranty and Guarantees
Reputable plumbers stand by their work. Look for plumbers who offer guarantees on workmanship and warranties on parts and materials. This shows they take pride in their service and care about long-term solutions, not just quick fixes.
7. Professionalism and Customer Service
From the moment you make contact, notice how the plumber communicates. Are they friendly, responsive, and clear in their advice? A professional plumber will explain the issue and the solution in plain language, without jargon.
FAQs About Choosing a Plumber
How do I know if a plumber is licensed in Melbourne?
You can ask to see their VBA license or check directly on the Victorian Building Authority website.
Should I hire the cheapest plumber?
Not always. The cheapest option can end up costing more if the work isn’t done properly. Look for value, not just price.
What’s the difference between a registered and licensed plumber?
Registered plumbers can perform plumbing work under supervision. Licensed plumbers can legally issue compliance certificates and carry out specialised work independently.
The Bottom Line: Choose Wisely
Choosing the right plumber is about more than just price — it’s about trust, reliability, and long-term peace of mind. By checking for licensing, experience, reviews, and transparency, you can avoid costly mistakes and get your plumbing fixed properly the first time.
📞 Call Solutions Plumbing & Maintenance today on 0448 535 629 for reliable, licensed plumbing services across Melbourne. From blocked drains and hot water systems to leak detection and 24/7 emergencies, we’ve got you covered.